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 Help and Manual

9/7/2005 - already a Category Pick, EC Software has released Help and Manual 4 and improved on great product!

Help and Manual 3.6 - Editor's Choice for Creating End User Documentation

I don't know about you, but I have always found writing end user documentation for my software to be one of those essential tasks I have found most tedious.  In fact, I often put documenting my software right up there with marketing as those things I least like about the software development business.  The trouble is both of these tasks are necessary and may be directly related to financial success. 

Some kind of documentation is almost essential and this is most often in the form of context sensitive on-line help.  This is the bare minimum that should be included with any application and I hate to admit that I have been guilty many time of including just that - the minimum required.  One reason for this is that creating documentation has often mean at least a two step process.  The first is to create the online help file, and the next is to take the output and then create an end user manual.  With many help authoring programs the production of a manual which can be printed, or provided in a form the end user can print (let them use their own toner and paper), has been an afterthought.  Yes, they may allow you to export your help file to a word processor type format, but then you have to go back and insert screen shots and reformat the manual before it is remotely attractive.

Enter Help and Manual! from EC Software ! I have spent a good bit of time with this program and have to say that the more you use, the more you will wonder how you ever got a long without it!  Don't get me wrong, I may never consider writing end user documentation fun, but it can certainly be much less of a chore with the right program.

EC Software has another program which will be reviewed here in 2005, TNT Screen Capture, but that program is included as an option within Help and Manual and makes including screen shots from your application in the end user documentation effortless.  With the release of version 3.6 you can also easily include Flash format files in certain of the output formats to bring your documentation to life.

Now if you had to use to one tool to create on line help and another tool to create a manual for printing chances are you would find the extra effort not worth the trouble.  However, with Help and Manual creating multiple output from the same source is just a click away.  Options for your documentation are: 

bulletPrinted Manual
bulletAdobe PDF
bulletBrowse Based HTML Help
bulletHTML Help
bulletClassic Winhelp
bullete-Book
bulletand yes Word (rtf) format.

This is with no extra effort on your part.

Not only does Help and Manual provide an array of output options, you can also import help files from a variety of sources.  In evaluating this program for this review, I decided to try and import a help file I had created with another, lower cost help creation program. 

When you start a new help project you get the options seen below:

If you download a trial version of Help and Manual, and have already created some help files with other programs try the Import a Compiled .hlp file and see what you can do with Help and Manual to create a new and improved help file, AND manual or other documentation format.  I think you will be pleased with the results.

In order to demonstrate this program, I wrote a kind of mini-review using Help and Manual then created the output in several formats.  It was quick and easy.  You can view the web based help file I created, or download the help file as a .PDF file, or as Windows .CHM Helpfile, as an E-Book, or download a .zip file which contains the above plus old fashioned or Classic Winhelp.

The bottom line is if you want to create professional end user documentation and you want to do it quickly and easily, then you want Help and Manual from EC-Software.



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